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27 Oct 2020 09:16 AM
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Access to carer and mental health services had decreased due to COVID-19, but there was also an increased need for carer and/or consumer services due to the pandemic
Many services have replaced face to face supports with online and telehealth options, are in the process of adopting online/telehealth services, or have ceased and are not providing online/telehealth alternatives.
Some carers and consumers value and are utilising online/telehealth options.
Some carers indicated that these supports are not as helpful or as good as face to face services.

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