New and improved Community Forum – updates and support

[Bow]

Yes @Jynx  with the new forums it would be good to be able to customize your feed and be able to save it. 

And also yes, it would be good if just one new comment was displayed. Like the thread tabalugas…. It gets so much activity that there is often 10, 20 replies that you have to scroll past before you see anything else. 

[Jynx]

Awesome @Bow thanks for the clarity, and for the feedback 😊

[scruffypuffball]

As a migraine sufferer, The vivid green for the top banner is not helping tbh. 😬

[Jynx]

The main stripe at the top @scruffypuffball? I agree - the contrast is a bit much. I've been wanting a night mode for yonks now too. Thanks for the feedback!!

[scruffypuffball]

@Jynx  yeh the main stripe dammit.  The old format had the softer green which is still used.  If i get that green in spreadsheets at work, I have to change it so I dont get those flashes which can lead to a migraine.  My optometrist said that colours can cause migraine, so i am very careful.

[MJG017]

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@Jynx wrote:

Hey @Bow I just wanna make sure I've fully captured the issue you've outlined here. It sounds like the main issue is that whenever you change something about your home page - i.e. number of responses displayed from 5 to 100 - the change is not 'remembered' when you return to your home page, making it difficult to want to engage with this part of your forums interaction because it's annoying to have to tweak it every time. Almost sounds like we want our home page to be customisable with some settings! I have no idea how doable that is but definitely worth flagging haha.

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@Jynx  I've noticed the same thing.  If I change it to see more posts at once, then it always reverts back to the default, even with a simple refresh.  The other annoying thing is that with a longer list of posts, when you get to the bottom, there's no buttons to go to the next 25/50/100 posts... you have to go all the way back to the top of the list.

[Ainjoule]

Hey, I have a question about the forum updates. In general I like the updates but I wonder if the following is a bug:

Here is a screenshot of me on page 1 of the forum discussion page:

Now here is me on "page 2" of the forum discussion page:

Ok....so page 1 display topics 1-10 (even though I have the rows set to 5 -> although this is not my point)....and page 2 is suppose to display topics 11-20....but it actually displays topics 2-11. Is this a  bug? Sorry if this has been raised before I haven't been through the whole thread. It's just that it does it when you display 100 lines as well...so you have to click though 100 topics one by one to get to what should be page 2...I have no idea why this would be. The page system only moves 1 topic at a time. I'm confused by this...am I doing something wrong?

[tyme]

Hey @Ainjoule ,

Thanks for sharing. I will double check to see if this has been raised already. 

Please feel free to keep any questions/feedback coming through. We will do our best to resolve them.

Hope it gets resolved soon

[Ainjoule]

Hey @tyme 

Thanks. I'm also wondering if "Least Replies" could be made more useful. Like some algorithm that shows up recent posts that don't have many replies so that people can respond to them. Because I'm not sure what is the point of showing posts from 3 years ago that have not many responses if you know what I mean. This is just a side note.

[Shaz51]

Yes @Ainjoule , @tyme 

There are discussions going back 3 to 6 years ago with no new comments on them 

I agree @Ainjoule