@Dreamy
Now that i've done 15 seconds of training, the first thing that they tell you is that you're not there to fix anything. You're role is to just support people and offer them options if there are any, but really just to allow people to feel safe and validate their feelings. Build some trust and listen and support people with whatever they decide to do after you've talked about hose options and benefits and disadvantages. If nothing else, to just listen.
I know it's so hard, and you're certainly in an incredibly difficult situation, so don't let one person being scared off like that make you think you're not worth listening to and supporting. You are. Even if that is just to give you a space to vent or talk.
The escape room was okay. I'll be happy if i never have to fiddle with another combination lock again! 😂 We actually solved it with a couple of minutes to spare, so it was successful. It was quite dark in the first area though, so how you're supposed to get the right combination on the little locks without a torch on your phone is puzzling in itself. All they said was that we could take our phone in with us or put them in a locker. I think they should say someone would take a phone in case you need a little more light. It was also a little chaotic in our group of 5 because people just went off doing their own thing. It would have been much easier if everyone just listened to me and did what i said! 🤣
