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Mon0497
Contributor

Is there a body governing private hospitals to deal with complaints

Hi friends, 

My understanding is in the public health system we have the mental health commissioner.

From what I have read they have no jurisdiction in the privte health sector.

Does anyone know of an advocate for mental health in the private sector.

thankyou

3 REPLIES 3

Re: Is there a body governing private hospitals to deal with complaints

There's the Health Care Consumer's Association and the 

Australian Health Practitioner Regulation Agency (AHPRA).

 

 

Re: Is there a body governing private hospitals to deal with complaints

You can also learn lodge a complaint with the hospital itself @Mon0497 .

Re: Is there a body governing private hospitals to deal with complaints

Hi @Mon0497 , I'm sorry you've had bad experiences that have led you to complaining, or wanting to atleast. I'm in the same position at the moment and will be complaining myself about a "professional" I have dealt with (MH Nurse).

 

You can complain to the HCC (Health Complaints Comissioner), MHCC (Mental Health Complaints Comissioner) and/or APHRA (Australian Health Practioner Regulation Agency). You can also see if someone who is treating you or another person is registered on APHRA (some may not come up but that may not mean that they're not registered, I don't know). As far as I know anyway, I'm not sure if there's any others.

 

You can also go to your complaints/liason departments at hospitals, clinics, etc. or complain online or by paper/writing if they have one.

 

Best of luck, I hope you have a good outcome.

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